Our team looked into the facilitators and barriers to accessing health care services for Refugee Claimants in Toronto. Refugee Claimants are covered under the Interim Federal Health Plan (IFHP) which is a federally funded program. There has been found a significant knowledge gap amongst Refugee Claimants regarding their coverage and how to navigate the Ontario system. We conducted a qualitative study, using semi-structured interviews to speak to the claimants directly and understand their problem space. This led to the creation of a Knowledge translation tool, a 3 minute informational video that refugee claimants can view to understand IFHP better.

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Project Advisory Committee:

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